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FREE GROUND SHIPPING!

Simply look for the logo to enjoy free ground shipping on selected items throughout the store.

FOR ALL SHIPPING OPTIONS OTHER THAN NEXT DAY and SECOND DAY DESIGNATIONS - "IN STOCK" ITEMS LEAVE OUR WAREHOUSE IN 7 TO 14 DAYS, your product may take longer to arrive. We appreciate your patience as we do our best to serve you. If you have any questions contact us at ets@etscompany.com

. We ship via several of the major mail carriers, including UPS, FedEx, and the United States Postal Service. Shipping Charges Include handling fee per order, determined by the weight, size and product type. ETS Company reserves the right to change the shipping option on any order to better reflect the quoted cost to the customer on order confirmation page. Customers Outside of the U.S.A. are responsible for all Duties and Taxes incurred on the import of the product they order from ETS Company.

For any Taginator or Tagaway Free Shipping applies only to the 48 contiguous USA states. We do not offer free shipping to Hawaii or Alaska.

Equipment Trade Service Shipping & Return Policy...

Shipping

All items listed on this site are either manufactured by ETS Co. Inc. or distributed by ETS Co. Inc. We strive for 100% satisfaction related to the shipping of our products.

  • All items under 90 lbs. ship via UPS or FedEx (Primarily UPS)
  • All items must be shipped within the U.S.A. (many items may be shipped to Puerto Rico and Canada - call if you have questions)
  • Any free shipping offers only apply to orders shipped within the contiguous United States
  • All orders are processed in the order they are recieved
  • For rush delivery ( Same Dame, Next Day, 2nd Day and 3 Day) please have your order to us before 12:00 p.m. EST. If you do get your order to us after 12:00 p.m. we cannot guarantee it will ship that day (It would ship say Next Day Air the following business day)

    • Most orders are processed same or next business day depending when they are received. We are open here from 8:00 am to 4:00 pm EST

    Free Shipping of machines and larger parts do not apply to customers living in Texas and Califonia.

    Returns Customers wishing to return items to ETS due to a defect in the product face no restocking fees (For example if you received a pump that does not work you would return the pump after calling us for shipping instructions. Once the Item is examined and deemed defective you will receive a credit for the item but not freight.) Customers wishing to return a product that is not defective must pay a restocking fee. Standard ETS restocking fee is 25% of the purchase price. Freight is not credited. Some items like custom hose reels can incur up to a 100% restocking fee due to the labor involved in the fabrication process.No returns after 30 days. Please call 610-583-7657 with any specific restocking fee questions. Customers are responsible for return shipping costs. Due to State and Federal Transportation Regulations, once the factory seal is opened, chemical products are prohibited to be offered by anyone for return shipping. Therefore these items can not be returned.

    International Shipping (Outside of the USA)

    Shopetsonline.com has partnered with a trusted third-party company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the international checkout option. The items will automatically be transferred to the GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery.